This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.
How can Planet Payroll help our company?
Planet Payroll can save you time and money and provide peace of mind knowing that your taxes are being filed correctly and on time. Our easy to use software makes the once arduous task of entering payroll information easy. Decrease labor costs by having our staff do all the processing work and let our software hold all of your payroll history for fast, easy on demand reporting.Back to Top
- Direct Deposit is a way to automatically deposit employee funds to a financial institution. You supply us with employee banking information and the transactions happen automatically with funds appearing on your check date. Direct Deposit transactions are generated through the ACH (Automated Clearing House) network. This network requires two business days between input and check date to process Direct Deposit transactions. The ACH network is governed under Federal Banking Regulations. Planet Payroll Inc. follows this two day requirement.
Planet Payroll will send implementation specialists out to your location to gather payroll information and discuss your unique payroll needs. After this information is assembled, Planet Payroll will convert this data into our payroll software. Planet Payroll will then send a software technician to install the software and give a brief demonstration. Prior to your first payroll, an implementation specialist will again visit you and give in depth training focusing on your payroll needs. Planet Payroll will also be available for on site assistance during the first live payroll entry into our software.
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Absolutely! Planet Payroll provides a powerful report writer imbedded in our software. Custom reports can be simply created and run for any payroll period. If you desire a very complicated report, Planet Payroll will be happy to provide a quote for a one-time report creation fee. Once a report is customized, it can be run at your location for any range of check dates.
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How can I get help if I have a question?
That is why we are here! Please call any one of our Client Service Representatives and ask! The only bad question is the one that never gets asked! Our software also not only has help screens but editable ones so you can enter in your own help as well!
PLANETPAYROLL.COM also has a in depth tax links area for almost every Federal, State or payroll related links to assist you with finding out your answer!
Need more??? We can send out a certified HR specialist to your office for special projects or analysis!