Questions to Ask When Choosing a Payroll Provider
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These questions may help you decide if the prospective payroll
company will provide you with the best service for you payroll
needs.
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What is included?
What is not included?
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How does it work?
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Do I work with a payroll specialist assigned to my account
or would I work with a different person each time?
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Who can I call with questions?
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What payroll reports are included, if any? What do they look
like?
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What are my options for reporting payroll data to the
service provider? Is my information kept confidential?
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How many deductions can be made per employee?
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Can changes be made after the payroll data is reported? What
is the timeframe for reporting changes?
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How is the payroll delivered to me? What is the cost of
delivery?
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How will I be billed for the service?
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What are the additional options that can be added to the
basic service?
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How do my employees get paid?
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How are employment taxes paid?
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Do you guarantee accuracy and timeliness?
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If I am landed with a fine or penalty, who pays it?
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What is the cost of the standard package and additional
services?
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How do I sign up?
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Is there any limit to the number of employees I must have
before I can sign up?
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Do my employees have any restrictions on the number of
accounts they can use?
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What options do I have for reporting my payroll to you?
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What are the benefits of these options?
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Is there a separate cost associated with any of these?
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What other services you offer might be of interest to me?
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