TRENDS
Privacy Jeopardized by
Outsourcing
Congress has several
laws to protect personally identifiable information from
identity theft, medical misuse, etc., etc. Hospitals,
vendors, schools and employers in the United States take
pains and have liability for breaches of confidentiality
information laws. However, much of this
is being jeopardized by outsourcing of IT matters to other
countries. Our critical data is being sent to, and
managed in, India, Brazil, China, the Phillippines,
Romania, Russia and other places which have little or no
controls on, or interest in privacy protection. According
to a Congressional Staff Report, the countries with the
worst records are the most attractive to U.S.
corporations due to the cheapest labor costs. (Canada
and Japan have better security than the U.S., but
also have higher wage scales.) Workers in low wage
countries now have full access to our Social Security
numbers, credit histories, finances, medical information,
employment records, family data and more. Identity theft
is on the increase. The U.S. has few laws or regulations
which cover electronic security and confidentiality
outside its borders.
Wired for
Health Care Quality Act may decrease privacy protections.
In 2005, the U.S. Senate passed the WHCQA; now it is under
consideration in the House. The law portends to
“standardize” the rules and create a government
coordinator for Health Information Technology. It all
sounds positive, but many privacy advocates who have read
the provisions believe that the bill reduces patient
privacy protection. It preempts (cancels out) many state
laws which give greater protection of medical insurance
and care records of patients and employees. It could
enable employers and insurance companies to more easily
misuse information to screen people and discriminate in
health insurance. Further, preemption of tougher state
confidentiality laws may enable companies to more easily
out-source data processing to “offshore” sites where there
is even less regulation. Congress cloaks so many things
under the rubric of “national security,” especially in an
election year. Then it quietly may be enabling people in
other countries to access information which should be most
secure.
Loose Lips.
In spite of all the focus on electronic security,
people are still the big leak. Results of security
testing done during Compliance Awareness Week at a number
of hospitals revealed that the most frequent breaches of
confidentiality were staff talking too loudly about
patients’ medical details in the hallways, at the nursing
station, or talking off the job about the people they
treated during the work day. The same is true in most
workplaces. Employees breach confidentiality of all sorts
through careless talk.
LITIGATION
Privacy
Union
violates the Drivers Privacy Protection Act (DPPA).
A union violated the federal DPPA, 18 U.S. Code §2721 et
seq., when its organizing agents wrote down license plate
numbers in the company parking lot, then used them to
obtain employees’ names and addresses from a state
licensing agency. The union then used the information to
contact employees for organizing purposes. The DPPA
prohibits obtaining personal information from motor
vehicle records for any purpose outside of the 14
exceptions listed in the Act. Union organizing is not
one of the 14 exceptions. Pickles v. UNITE (E.D.
Pa., 2006).
Among the allowed
uses of license information is insurance rate setting,
employer’s record checks for commercial drivers, and any
information search authorized by the license holder.
This last use allows employers to review the driving
records of anyone who drives for the company. A good
practice would be to get the signed consent on the
application forms, at the start of employment, or at the
time the information is needed.
Alcohol
Enforcement/Off-the-Job Use of a Legal Product
Last chance
agreement is valid. An employee signed a
“last chance” agreement after a positive test. He agreed
not to consume drugs or alcohol at any time. The
company discovered he consumed beer off the job and fired
him. (He consumed some of the beer several hours before
coming to work.) The Wisconsin Labor Industry Review
Commission awarded unemployment compensation, finding the
off-the-job conduct did not show sufficient disregard for
the employer’s interest. However, the Court of Appeals
reversed, ruling that because the employee worked with
equipment, the last chance/no off-duty use provision had a
reasonable relation to the employer’s concern for safety.
DISCRIMINATION
Liability
One-Two Punch.
A plaintiff who wins a state agency discrimination case can
then file in federal court for extra damages.
Many states limit damages to reinstatement, back pay and/or
injunctions. There are no extra punitive and compensatory
damages. In Nestor v. Pratt and Whitney (2nd Cir.,
2006), the court ruled that the plaintiff can get those
extras by filing a follow-up action in federal court. So
the state EEO case may just be round one. The advantage to
plaintiffs is that state agencies are cheaper, quicker and
more likely to rule in favor of a plaintiff than federal
courts. So it is easier to get the liability ruling from
the state, then go for “the gravy” in federal court.
National Origin
Pattern of
hiring illegal immigrants depressed wages of other workers
and can violate racketeering laws. Employees of
Mohawk Carpets have standing to sue the company under the
Federal Racketeer Influenced and Corrupt Organizations Act
(RICO). There was evidence that the company’s pattern of
hiring illegals was designed to depress wages of workers
overall, and did have that result. RICO carries civil
punitive and compensatory damages and can include personal
liability for individual actions. Williams v. Mohawk
Industries, Inc. (11th Cir., 2006).
Sex
Sex in the
fire station—agreement not to sue. A fire
fighter confessed that he and other city employees used a
fire station for numerous sexual encounters with other city
employees and non-employees over a five-year period.
Because he came forward with the information, he was given a
demotion instead of discharge, but had to sign a release
agreement waiving his rights to challenge the demotion. He
had both union and legal representation. Later, he changed
his mind and tried to sue under the First Amendment (being
punished for having raised a matter of public concern) and
for sex discrimination. He claimed he signed the release
“under duress.” However, the court dismissed the case,
holding that the release had been signed after consulting
with representatives and was valid. Littrell v. City of
Kansas (8th Cir., 2006).
Race
Target’s
recruiting is suspect. A federal court found
sufficient evidence for a trial on racial discrimination in
recruiting by Target stores in Waukesha County, Wisconsin.
There was sufficient evidence that when a manager became
aware that applicants were African American (through an
address in a “black area” or telephone contact), he
cancelled interviews. At the same time, a White “tester”
was quickly offered an interview. Further, the applications
of the African Americans were destroyed, contrary to the
requirements for keeping applicant data, creating an
appearance of a bad faith effort to cover up
discrimination. At least one of the applicants appeared to
be far more qualified than White applicants who were hired.
EEOC v. Target Corp. (7th Cir., 2006).
White
officers retaliated against for complaining about racism
toward Black colleagues. A federal court has
allowed three White police officers to proceed to trial.
They raised concerns that their White sergeant “exacerbated
discord” between White and Black officers. The White
officers had good working relations with their African
American co-workers and allege the sergeant was
discriminating in treatment of Black officers, and tried to
destroy the comradery between officers of different races.
After the White officers complained to the EEOC, the
sergeant allegedly told them he would make their work “a
living nightmare.” They described a litany of overtly
unfair treatment, and eventual discharge. The evidence was
sufficient for the court to deny summary judgment and order
a trial. Moore v. City of Philadelphia (3rd Cir.,
2006).
Leave with
pay during investigation is not an “adverse action.”
An African American employee was placed on leave with pay
during investigation after his ex-girlfriend reported him
for using a work vehicle to purchase and transport drugs.
The investigation evidence indicated the girlfriend’s
charges were not credible. The District Attorney also
dropped all criminal charges. The employee was recalled to
work. The employee then filed a race discrimination case.
The court dismissed, ruling that suspension with pay is not
an “adverse action” sufficient to create a Title VII action;
therefore, there was no reason to even hear evidence as to
why the employee believed the paid suspension was somehow
based on his race. Joseph v. Leavitt (2nd Cir.,
2006).
Disability
Transition
between managers is crucial for reasonable accommodation.
Often a manager will implement a wonderfully successful
accommodation which allows a disabled employee to perform
very well. Then the manager moves on. A new manager
arrives, without any information about the disability, the
history and the details of the accommodation. Floundering
in the dark, the new supervisor manages to derail the
accommodation, eliminate the good performance and generate a
discrimination case. In EEOC v. Starbucks Coffee Co.
(W.D. Wash., 2006), the allegations are that two prior store
managers had accommodated a worker with attention deficit
and bipolar disorders by giving her more time to learn new
products, more patient and repeated communications, and
switching off to different duties when she was in high
stress. The accommodation worked so well that she went from
part time to full time and was considered a “very valuable
worker.” A new manager came in, without sufficient
information. He allegedly became frustrated with the
employee’s slowness at learning new products and procedures,
berated her in front of other workers, and eliminated the
existing accommodations because of unawareness of the
history of why they had been put in place, and how well they
worked. The employee was soon discharged. The EEOC is
suing on behalf of the employee.
Direct threat.
A mail clerk’s worsening visual disability resulted in three
workplace injuries to herself. When placed on involuntary
leave, she sued under the Rehabilitation Act. The court
found sufficient evidence that the clerk posed a “direct
threat” to her own safety, which could not be eliminated by
a reasonable accommodation, and the employer’s action was
justified. Prior to the involuntary leave, the clerk had
been accommodated by several equipment adjustments and job
duty changes due to the declining vision, and when her
condition further worsened, there were no other duty changes
possible. Clayborne v. U.S. Postal Service (D. DC,
2006).
Restraint of
light duty to Workers Compensation wins case.
An employer’s policy limiting light duty to short
terms for those recovering from a workers compensation
injury won dismissal of an ADA case. There was no
obligation to create a light duty position for a disabled
employee who could no longer perform the duties of his
regular job since the employer did not have permanent light
duty jobs and no practice of giving permanent light duty
jobs to non-disabled people. Shaw v. Chamberlain Mfg.
Corp. (M.D. Pa., 2006). [For more information and
suggested policy language, request the article Light Duty
and the ADA by Bob Gregg, Boardman Law Firm.] Be
aware that under Wisconsin law, a light duty assignment
of several months can create a claim that a “permanent” job
has been created.
Another court
weighs in—obesity not a disability, absent other causation.
In the continuing sea-saw of whether obesity is a disability
under the ADA, the 6th Circuit Federal Court has decided
that one must have an underlying psychological or medical
condition which causes the obesity in order to
qualify. This is the same as rulings on the other end of
the spectrum; bulimia is a psychological condition which
qualifies as a disability, and its effect is
emaciation. Just emaciation on its own does not
qualify. So, if obesity is a “symptom” or “effect” of
something else which is a diagnosed medical or mental
condition, then it may be an ADA disability. In
EEOC v. Watkins Motor Line, Inc. (6th Cir., 2006), there
was no evidence of such an underlying condition, and the
court dismissed the case. There is an ongoing split of
opinions in the federal and state courts as to whether
obesity itself is an ADA disability. Clarification is
probably years away and may become a political issue
for Congress to address as more Americans get larger.
Family and Medical Leave Act
FMLA leave
may result in reduced bonus. If a bonus is
based on hours worked, then the time taken for FMLA can be
used to reduce the bonus. Sommer v. Vanguard Group
(3rd Cir., 2006). This is a confusing area since other
sorts of bonuses cannot be reduced due to FMLA
usage. Though FMLA has been in effect for over a decade,
this issue is still being sorted out by the courts. |